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Privacy Policy · 規約
A plain-language summary of how we handle your information.
Yumeri Pty Ltd ABN 73 698 269 617 ACN 698 269 617 trading as Ginza Therapist ABN 73 698 269 617 ACN 698 269 617 Melbourne, Victoria, Australia
Last updated: 8 June 2026
Yumeri Pty Ltd ABN 73 698 269 617 ACN 698 269 617 trading as Ginza Therapist, trading as Ginza Therapist (“we”, “us”, “our”), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our services or website, you consent to the collection and handling of your personal information as described in this Policy.
We may collect the following types of personal information:
We only collect information that is necessary to provide our services or is required by law.
We collect personal information:
We use your personal information to:
We will not use your personal information for any purpose that is incompatible with the reason it was collected, unless you consent or we are required to do so by law.
We will not send you marketing communications without your consent. If you have opted in to receive updates or promotions from us and later wish to unsubscribe, you can do so by contacting us at hello@ginzatherapist.com.
We may disclose your personal information to:
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
Some of our third-party service providers may be located outside Australia (for example, cloud hosting or analytics services). Where we share your data with overseas recipients, we take reasonable steps to ensure it is protected in a manner consistent with the Australian Privacy Principles.
Our website uses Google Analytics, a service provided by Google LLC, to understand how visitors interact with the site. Google Analytics uses cookies and may transfer data to servers in the United States. This information is collected in aggregate and is not used to identify individual users. You can opt out by installing the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
You can disable cookies in your browser settings, though this may affect some website functionality.
Your personal information is stored securely using Supabase, a cloud database platform hosted on Amazon Web Services infrastructure. Some data may be stored on servers located outside Australia, including in the United States. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure.
We retain your personal information for as long as it is needed to provide our services or as required by law. When no longer required, we securely destroy or de-identify your information.
Under the Australian Privacy Principles, you have the right to:
To make an access or correction request, contact us at hello@ginzatherapist.com. We will respond within a reasonable timeframe (generally within 30 days).
If you believe we have mishandled your personal information, you may lodge a complaint with us at hello@ginzatherapist.com. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Health information is treated as sensitive information under the Privacy Act and is subject to stricter handling requirements. We only collect health information with your consent and only use it to provide safe, appropriate services to you.
Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from persons under 18 years of age.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this Policy periodically.
For any privacy-related questions, requests, or complaints, please contact:
Privacy Officer Yumeri Pty Ltd ABN 73 698 269 617 ACN 698 269 617 trading as Ginza Therapist Email: hello@ginzatherapist.com Melbourne, Victoria, Australia